Privacy Policy

This policy explains what information Biz Flow Connect LLC collects when you use this website and our educational programs, how we use it, and the choices available to you.

Information we collect

We collect the following categories of information:

• Information you provide directly — your name, email address, and the content of any message you send us through our contact form.
• Purchase information — the products you buy, order references, and the access instructions issued to you. Card details are handled by our payment processor and are not stored on our systems.
• Account and usage information — if you create an account, the programs you are enrolled in and your progress through educational content.
• Technical information — IP address, browser type, and pages visited, collected through standard server logs and analytics.

How we use your information

• To provide the educational programs and consulting services you have purchased.
• To deliver access instructions and respond to customer-service enquiries.
• To process payments, refunds, and cancellations, and to investigate disputes.
• To keep records required for our own accounting, tax, and legal obligations.
• To improve our website and educational programs.

Access records

We record when educational content is first accessed or downloaded. These records allow us to apply our Refund & Cancellation Policy consistently and to resolve payment disputes accurately.

Sharing your information

We do not sell your personal information. We share information only with service providers who help us operate — including our payment processor, email delivery provider, and hosting provider — and only to the extent needed to provide the service. We may also disclose information where required by law.

Data retention

We retain purchase, refund, and access records for as long as needed to meet our legal and accounting obligations and to resolve disputes. Contact-form submissions are retained for customer-service purposes.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by contacting our customer-service team. Some information must be retained where we have a legal obligation to keep it. You may unsubscribe from marketing email at any time; we will still send transactional messages relating to your purchases.

Security

We use appropriate technical and organizational measures to protect your information, including encryption in transit and access controls on our systems. No method of transmission or storage is completely secure.

Children

Our services are intended for adults operating or starting a business. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy when our practices change. The effective date at the top of this page shows when it was last revised.

Contact

Questions about this policy, or requests concerning your personal information, should be directed to the customer-service contact information displayed on this website.